Terms and Conditions (T&C)

Please note: the legally binding version of these Terms and Conditions is the Hungarian text. This English translation is provided for convenience; in case of any discrepancy, the Hungarian version prevails. The language of the contract is Hungarian.

1. Service provider details

Tálos Martin, sole trader

Registered seat: 8706 Nikla, Berzsenyi Dániel utca 108/A., Hungary

Mailing address: 8706 Nikla, Berzsenyi Dániel utca 108/A., Hungary

Registration number: 55656285

Tax number: 56945746-2-34

Data management registration number: Under application.

Hosting provider details:

Company name: Cloudflare, Inc.

Address: 101 Townsend Street, San Francisco, CA 94107, United States

Web: www.cloudflare.com

Customer service:

8706 Nikla, Berzsenyi Dániel utca 108/A.

Tel.: 0630/494-8375 (on business days: 8 a.m. – 4 p.m.),

e-mail: info@zoldsegesem.hu

as the operator of the online store available at zoldsegesem.hu (www.zoldsegesem.hu) (hereinafter: Service Provider).

2. Use of the service

2.1 The user of the service

These terms apply to every natural person, legal entity or organisation without legal personality who/which uses the service provided by the Service Provider by means of a tool enabling communication between absent parties, in accordance with the Hungarian Civil Code and — in the case of a buyer qualifying as a consumer — Government Decree 45/2014 (II. 26.) on the detailed rules of contracts between consumers and businesses (hereinafter: Buyer). The Service Provider and the Buyer are hereinafter jointly referred to as the Parties.

2.2 Conditions for using the service

By using the service (using the webshop, registering, or placing an order) the Buyer acknowledges and accepts, by conclusive conduct, all conditions set out in these Terms and Conditions and in the Service Provider's Privacy Policy.

2.3 Subject of the service

The subject of the contract is every product available in the online store operated by the Service Provider at www.zoldsegesem.hu (hereinafter: Webshop).

3. Steps of concluding the contract

3.1 Concluding the contract via the online ordering interface

3.1.1 Adding a product to the cart

The essential characteristics, image and full price (including tax) of the product you wish to buy are shown in the description next to the given product. Images on product pages may differ from reality and in some cases serve only as illustrations. After adding a product to the cart, the cart contents can be accessed via the “View cart” menu in the top right corner of the Webshop or by clicking the relevant link. On the “Cart” page you can change the quantity of ordered products, check the price, and remove products from the cart.

3.1.2 Registering a user account

Placing an order requires user registration. A previously registered Buyer can log in via the interface in the top right corner of the Webshop. A Buyer without a user account can initiate registration on the “Sign in” page via the “Create account” interface, or while submitting the order, by providing the requested data.

3.1.3 Continuing the order, correcting data-entry errors and submitting the order

After logging in (or simultaneously with it), the order can be continued by clicking the Checkout button in the “View cart” drop-down menu on the right, and by filling in the order form at the bottom of the “Cart” page. The Buyer can select the delivery method and check the cart contents, the order total, and the delivery and billing details. If the billing details differ from the delivery details, the Buyer can amend them. Additional information, comments or requests regarding the order can be entered in the notes field. Errors arising during electronic data entry (typos in billing or delivery details) can be corrected by the Buyer before submitting the order. Registration data can be corrected after logging in via the link in the top right corner of the Webshop. The Buyer can complete and submit the order using the “Confirm my order” button, after which an automatic confirmation e-mail is sent to the registered e-mail address within 24 hours. If you do not receive it, please contact our customer service. The automatic confirmation sent by the Service Provider does not constitute a legal declaration aimed at concluding a contract; it merely confirms the Buyer's offer.

Orders are processed on business days from 09:00 to 17:00, within 72 hours at the latest. Orders can also be placed outside the indicated processing times; if placed after working hours, they are processed on the following day.

3.1.4 Data regarding the contract

The contract qualifies as a contract concluded electronically; the Service Provider records orders in a filed form that remains subsequently accessible until the 5th year from the order. The language of the contract is Hungarian.

Ordering by phone and by e-mail

For orders by phone our colleagues are available on business days from 8 a.m. to 4 p.m. Ordering by e-mail is possible by listing the products to be ordered together with the Buyer's name and address.

Tel.: 0630/494-8375 (on business days: 8 a.m. – 4 p.m.),

e-mail: info@zoldsegesem.hu

4. Purchase price and payment terms

4.1 The product's purchase price

Next to each product in the Webshop, the full price including tax is displayed, which does not include any delivery cost. Prices are given in Hungarian forints; the Service Provider reserves the right to change prices until the order is processed.

4.2 Payment of the purchase price

The Buyer is obliged to pay the purchase price of the ordered products and any delivery cost by bank card via the Barion system, or — if chosen — afterwards, upon receiving the product, in cash/by bank card and in Hungarian forints.

In our online store we accept the following bank cards: MasterCard, Visa Classic, Maestro, Visa Electron and American Express. For online card payment, the order can only be received after successful payment. Our online card payment provider is Barion.

Online card payments are made via the Barion system. Card details do not reach the merchant. The provider, Barion Payment Zrt., is an institution supervised by the National Bank of Hungary; licence number: H-EN-I-1064/2013.

Choosing this payment method, before placing the order you must enter your bank card details in the pop-up window; once approved, the system registers your successful payment, which you can also read on the thank-you page that appears, and you also receive an e-mail notification about it.

The Service Provider issues an invoice for the amount paid by the Buyer in all cases, which is sent to the Buyer together with the product, and a copy of which the Service Provider is obliged to keep for 8 (eight) years from issuance pursuant to Section 169 (2) of Act C of 2000 on Accounting.

5. Receiving the product, delivery terms and deadlines

5.1 Receiving the product

Ordered products can only be received at a Hungarian address, via courier service.

5.2 Delivery details

The deadline for fulfilling the order is the next Wednesday or Thursday following the confirmation of the order, provided that all ordered products are in stock. No packaging cost is charged.

For unreceived, returned parcels the cost of return shipping is borne by the Buyer; the Service Provider is only able to re-send the parcel if the value of the parcel is transferred in advance. In this case prior arrangement is required via one of the Service Provider's contact details.

In the case of cash-on-delivery orders, if receipt of the ordered parcel fails for reasons attributable to the Buyer, the Service Provider shall in all cases enforce against the Buyer the loss arising from the delivery of the product.

For items ordered with the MPL courier service, we accept NO liability WHATSOEVER for material damage occurring during delivery (e.g. parcel damage from careless handling), and we are unable to provide compensation. In the event of parcel damage, you may assert your compensation claim with the courier service used.

The consumer may also exercise the right of withdrawal in the period between the day the contract is concluded and the receipt of the product.

6. Complaint handling, warranty for defects, product warranty, guarantee

6.1 Manner and place of complaint handling

The Buyer may submit complaints via the contact details below. The Service Provider provides a substantive response to every submitted complaint within 30 days of its submission.

Complaint handling:

8706 Nikla, Berzsenyi Dániel utca 108/A

Tel.: 0630/494-8375 (on business days: 8 a.m. – 4 p.m.)

e-mail: info@zoldsegesem.hu

The consumer is only liable for any depreciation resulting from use exceeding what is necessary to establish the nature, characteristics and functioning of the product. The consumer is not liable for depreciation if the business failed to fulfil its information obligation under Section 11 (1) i) of the Government Decree.

6.2 Asserting claims in the event of defective performance

For the ordered products the Service Provider is liable under warranty for defects pursuant to Section 6:159 of the Civil Code, or — at the Buyer's choice — the Service Provider and the manufacturer are liable under product warranty pursuant to Section 6:168 of the Civil Code, and — if the conditions are met — under guarantee. In the event of defective performance, the Buyer must inform the Service Provider's customer service without delay — in the case of a Buyer qualifying as a consumer, within two months of discovering the defect at the latest.

6.3 Warranty for defects (kellékszavatosság)

Based on a warranty-for-defects claim in the event of defective performance, the Buyer may, at their choice:

a) request repair or replacement, unless fulfilling the chosen warranty right is impossible or would result in disproportionate additional cost for the Service Provider compared to fulfilling another warranty claim, taking into account the value of the service in flawless condition, the gravity of the breach, and the harm caused to the Buyer by fulfilling the warranty right; or

b) request a proportionate reduction of the consideration, repair the defect at the obligor's expense themselves or have it repaired by someone else, or withdraw from the contract, if the Service Provider did not undertake the repair or replacement, is unable to fulfil this obligation, or if the Buyer's interest in the repair or replacement has ceased.

There is no withdrawal for an insignificant defect. The Buyer may switch from the chosen warranty right to another one, but must bear the cost of the switch unless it was justified or the Service Provider gave cause for it. The Buyer's warranty-for-defects claim lapses one year from the date of performance; for a Buyer qualifying as a consumer, two years from the date of performance.

The consumer has the right to use the ONLINE DISPUTE RESOLUTION PLATFORM (ODR): https://ec.europa.eu/consumers/odr/

6.4 Product warranty

In the event of a product defect, a Buyer qualifying as a consumer may require the manufacturer or — at their choice — the distributor of the product to repair the defect, or — if repair is not possible within a reasonable time without harming the consumer's interests — to replace the product. A product is defective if it does not meet the quality requirements in force when the manufacturer placed it on the market, or does not have the characteristics described by the manufacturer. The manufacturer and the distributor are liable under product warranty for two years from placing the given product on the market.

6.5 Information on guarantee

Pursuant to the Civil Code and Government Decree 151/2003 (IX. 22.) on the mandatory guarantee for certain durable consumer goods, the Service Provider is not obliged to provide a guarantee in respect of the products it sells.

6.6

Pursuant to Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes, the European Commission has set up an online dispute resolution platform that can be used to settle disputes between the Parties. The online dispute resolution platform serves as a single point of entry for consumers and traders who wish to settle out of court disputes falling within the scope of this regulation. It is an interactive website accessible electronically and free of charge in all official languages of the Union. The platform is available at: http://ec.europa.eu/odr

7. The right of withdrawal

7.1 Manner and deadline for exercising the right of withdrawal

Pursuant to Government Decree 45/2014 (II. 26.) on the detailed rules of contracts between consumers and businesses, a Buyer qualifying as a consumer may withdraw without giving reasons within 14 days of receiving the product. The consumer may also exercise the right of withdrawal in the period between the day the contract is concluded and the day the product is received. In the case of delivery by courier, the day of delivery is deemed to be the receipt. The withdrawal deadline expires 14 days after receipt. In the event of withdrawal, the Buyer must send a clear statement of the intention to withdraw in writing (e.g. by post, fax, or electronically) to the following address:

Tálos Martin, sole trader

8706 Nikla, Berzsenyi Dániel utca 108/A.

e-mail: info@zoldsegesem.hu

The withdrawal statement may also be made using the Withdrawal/Termination statement set out in Annex 2 to Government Decree 45/2014 (II. 26.). The Buyer exercises the right of withdrawal in time if the withdrawal statement is sent before the above deadline expires.

The Buyer may also exercise the right of withdrawal via the online withdrawal function available on the webshop's Withdraw from the contract page. The function is continuously available, prominently displayed and accessible without registration; after filling in the statement it is submitted with a separate confirmation step. The Service Provider acknowledges receipt without undue delay on a durable medium (by email), stating the content of the statement and the time of receipt. The withdrawal is deemed timely if the Buyer submits the statement via the online function before the above deadline expires.

7.2 Manner of withdrawing from an ordered seasonal crate

The Buyer may withdraw from an ordered seasonal crate under the following conditions:

If the first fulfilment has already taken place, then after cancellation the Buyer loses the discounted price of the seasonal crate, and the crates delivered so far are charged at the full, non-discounted price.

The amount to be refunded is calculated as follows:

discounted amount paid by the Buyer − full price of the seasonal crates delivered so far = the amount to be paid to the Buyer

The Service Provider has 60 calendar days to refund the remaining amount.

7.3 The Buyer's obligations when exercising the right of withdrawal

In the event of withdrawal, the Buyer must return the product in undamaged condition — free from external signs of damage or use — indicating the Buyer's name, without delay but no later than 14 days from communicating the withdrawal, at their own expense, to the address Tálos Martin, sole trader, 8706 Nikla, Berzsenyi Dániel utca 108/A. The deadline is deemed met if the product is sent before the 14-day deadline expires. The direct cost of returning the product due to exercising the right of withdrawal is borne by the Buyer. The Service Provider is unable to accept parcels returned by cash on delivery.

In the event of timely withdrawal, the consumer is only liable for any depreciation resulting from use exceeding what is necessary to establish the nature, characteristics and functioning of the product. The consumer is not liable for depreciation if the business failed to fulfil its information obligation under Section 11 (1) i) of Government Decree 45/2014 (II. 26.).

7.4 Obstacles to exercising the Buyer's right of withdrawal

The right of withdrawal cannot be exercised in the cases specified in Section 29 (1) of Government Decree 45/2014 (II. 26.) on the detailed rules of contracts between consumers and businesses, in particular for the sale of goods:

· that are perishable or have a short shelf life (in particular fresh vegetables and fruit, seasonal crates and vegetable boxes);

· sealed goods which, for health-protection or hygiene reasons, cannot be returned after being opened following delivery (such as opened food);

· that are tied to the consumer's person, or that were produced according to the consumer's instructions or at their express request, or that by their nature cannot be returned.

The above exceptions do not affect the Buyer's right to cancel the order at any time before dispatch. For durable products (in particular dry pasta, seeds, oil, and unopened preserves, jam, honey and syrup) the right of withdrawal applies as described above.

8. Exclusion of liability

8.1 Exclusion of liability for damage arising from the operation of the Webshop

The Service Provider is not liable for damage arising from causes beyond its control. In particular — but not exclusively — it is not liable for damage arising from:

• use of the Webshop or any malfunction;
• the alteration of data by anyone;
• delays in information transmission;
• viruses, software errors, or internet network or system errors;
• a misinterpretation of the product description;
• any errors or typos in the database.

8.2 Exclusion of liability for damage arising from the Buyer's statements

The Buyer assumes full responsibility for the truthfulness of the user data and statements provided at registration. If it later turns out that any of the data or statements provided did not correspond to reality, and the Service Provider suffers any damage from this, or any legal disadvantage is enforced against the Service Provider, the Buyer is obliged to fully indemnify the Service Provider. In such a case, the Service Provider reserves the right to assert a compensation claim against the Buyer.

9. Other provisions

9.1 Sending newsletters based on subscription to the service

The Service Provider is entitled to send the Buyer a newsletter or other promotional message if the Buyer gave prior and voluntary consent at registration by providing the relevant data. The consent qualifies as consent based on Section 6 (1) of Act XLVIII of 2008 on the basic conditions and certain restrictions of business advertising activity, which the Buyer is entitled to withdraw at any time, in which case the Service Provider will not send further newsletters or other promotional messages to the Buyer and will simultaneously delete the Buyer's data from the register of users subscribed to the newsletter.

9.2 Privacy policy and code of conduct applied by the Service Provider

The Service Provider's privacy policy regarding its data management is available at

( https://zoldsegesem.hu/adatkezelesi-tajekoztato/ )

The Service Provider has not subjected itself to the provisions of any code of conduct in respect of its service activity.

9.3 Copyright

The content placed on the site, and the appearance and structure of the site — unless otherwise indicated — are the intellectual creation of the Service Provider and are therefore legally protected. The use and reproduction of any textual or visual content of the website is permitted only with the prior written consent of the author (Service Provider).

9.4 Option to turn to the conciliation board

For the simple, fast, out-of-court settlement of disputes arising with the Service Provider (consumer disputes), the Buyer may initiate the procedure of a conciliation board. The conciliation board competent according to the Service Provider's registered seat: Conciliation Board operating alongside the Somogy County Chamber of Commerce and Industry; 7400 Kaposvár, Anna u. 6.; mailing address: 7400 Kaposvár, Anna u. 6.

9.5 Governing law and jurisdiction

The Parties agree to apply Hungarian law to the contract and to disputes arising from it. In matters not regulated in these Terms and Conditions, the provisions of the Hungarian laws in force at any given time govern, with particular regard to Act CVIII of 2001 on certain issues of electronic commerce services and information society services, the Civil Code, Government Decree 45/2014 (II. 26.) on the detailed rules of contracts between consumers and businesses, and the data protection laws. For disputes falling within the scope of these Terms and Conditions, the User and the Service Provider stipulate the jurisdiction of the Buda Central District Court (1021 Budapest, Budakeszi út 51/b) and the Budapest Environs Regional Court (1146 Budapest, Thököly út 97-101.).

9.6 Scope and amendment of the Terms and Conditions

The Service Provider is entitled to amend the Terms and Conditions unilaterally at any time, without justification or separate notice. These Terms and Conditions are effective from 25 July 2017 until revocation.

10. Recurring subscription (recurring card payment)

Seasonal crates can also be ordered as a recurring subscription. In this case the recurring charge is taken from the bank card provided by the Buyer using a securely stored payment instrument (token) provided by Barion Payment Zrt., without the Buyer's separate involvement on each occasion.

Amount and frequency of the charge: the current gross price of the ordered seasonal crate together with the delivery fee, according to the selected frequency (monthly subscriptions once a month, half-yearly subscriptions once every six months). The exact amount and the expected date of the next charge can be viewed at any time during the ordering process and, after logging in, on the “My account” page.

Delivery fee: delivery of the seasonal crate is free in Budapest. For nationwide delivery the shipping fee is four times the national delivery fee for the monthly crate and thirty-one times for the half-yearly crate — because within a billing cycle the monthly crate is delivered weekly (about four times) and the half-yearly crate about thirty-one times.

The first charge takes place when the order is finalised; further charges occur when each delivery cycle becomes due. During ordering, the Buyer explicitly and digitally accepts the recurring payment terms by ticking a checkbox.

The subscription can be cancelled or paused at any time, without commitment or separate fee, on the “My account” page. Cancellation takes effect from the next, not-yet-fulfilled charge; it does not affect charges already fulfilled.

On the Buyer's bank statement, the merchant (beneficiary) name appears as “Barion Payment Zrt.”.

Apple Pay is not supported for recurring (subscription) payments, so for a subscription please choose a regular bank card payment. Apple Pay can still be used for one-time purchases.

The Parties have read, interpreted, acknowledged and accepted these Terms and Conditions as well as the Privacy Policy as binding upon them, as fully consistent with their intentions.